Testimonials

We had 3 offers in one week all at an asking price that was higher than any other valuations we had. Absolutely amazing! I would highly recommend using your company. If only all service companies could be like you! A very good personal service. (CG)

We were very impressed last time by the professionalism but also real friendliness of all the team. Each member knew us by name. We received a very personal service and our experiences were completely repeated this time too. We would wholeheartedly recommend you to others in the area. (KE)

"Thank you all for the hard work and commitment that you have put into the sale. This now being the 3rd occasion on which I have had the pleasure of doing business with John Thorogood Real Estate I cannot imagine why anybody would even consider using any other agent." (N.R-P)

"You showed excellent communication within your office and a genuine team approach to getting things done with no sense of personal fiefdoms." (O.C)

"The personal nature of your service, the team approach and availability and your knowledge of the area was generally better than the competition. You guys know your stuff - there's no unnecessary patter & poorly thought - through views." (O.C)

"From initial valuation to completion of our sale, Austin and his team could not have been more professional, conscientious, and helpful. We were delighted with their service and would thoroughly recommend them to others" (R.L.)

"Thank you for your hard work, professionalism and perseverance in handling the sale of our house.” (A.K)

Tom, I wanted to say a big thank-you to you for all your help and support. It’s been great to know either of us could call you up and get an honest answer to our questions. I've been really impressed with John Thorogood from when we first saw the house (Vicky and Gareth were great!) right through to our exchange today. Thanks again Tom (VB)

We really appreciated Vicki's warm and friendly approach rather than the agressive and over-confident stance of so may other agents. KC

I want to say how much we appreciated the splendid service that you Tom and Vicki provided during the sale of our house. Your valuation was right on the button and we were pleased you found a buyer so quickly. You and your team made the process as stress free as possible keeping us informed at all stages. (HA)

Good quality staff and an excellent website, plus the fact that Tom always communicated with us in a timely fashion gives me every reason to us you again (NW)

The whole process from valuation to sale ran extremely smoothly with a professional service throughout. I rate John Thorogood as the best agency in SW London! (JN)

Thank you so much for helping us at a very difficult time. We were sad to sell a home that meant so much to us all but glad you found a purchaser who also had empathy with an individual house. CP

"From initial hello to an agreed sale in less than 10 days I felt like a valued customer throughout. I have only seen this service matched once - when buying a house - also through John Thorogood " (JW)

My thanks to Vicki and Tom for their help and humour at all times and thank you to Austin for managing the process so well.

Dear Austin, Tom and Vicky, Thanks for all your help with the sale of our house. It is always difficult to know which agent to use, but we really feel you have been informative, honest and helpful, and we are glad we made the right choice in using you. Happy Easter, Carol & Mark

Thank you so much for your sterling work throughout the sale of our house. Your professionalism and efforts to keep us in the picture made the whole process run very smoothly. We wish you all every success and a bumper 2006. Many thanks! (PB & CB)

"Can't imagine using any of the competition. You strike just the right balance; knowledgable but without the sales spiel, motivated to get the property sold and prepared to be patient without compromising the integrity of the price." (O.C.)

"Thanks for handling the sale very professionally and personally." (C.M.)

"Thanks for the good service. We'd definitely recommend you to others needing a good agent." (E.T.)

"We are really grateful for the service provided by everyone, by Vicki in particular. She took a huge amount of trouble in bringing what were often very fraught processes to a successful conclusion. The firm's contribution towards our increased moving costs was "above the call of duty". (M.M.)

"Once again thank you for an excellent job, the effort you have made to find a buyer for the house and the enthusiasm and professionalism you have shown throughout, please feel free to put up the appropriate signage outside the property to reflect your company's success." (P.VG)

"Thanks for all your hard work on the selling & buying. You're the best estate agents we've ever dealt with & although it was drawn out for you, the whole experience for us was a totally pleasant one. We'll be recommending you to all our friends!” (R.D.)

We were very impressed by the professionalism of the whole team. Vicki noted our particular requirements, Tom managed our sale and purchase excellently and Austin's determination to see the deal through when things got tricky clinched the deal. KC

"Thank you for a job well done. Your confidence & professionalism has helped us no end in the smooth sale of our flat. Thank you for making what is often a harrowing experience into a very positive change.” (K.K.)

Sealed bids in a location outside your prime business area proves that you are obviously top in your business against local agents. Your service was very quick and professional. If we sell our next place you will be the people we call. AM

"Austin & Tom, Many thanks for all the updates you have sent me over the past 6 months. We exchanged on a property today, however, I must say that you have been the most thorough of all the estate agents at keeping us abreast of new properties, and I appreciate all your hard work." (S.G.)

“Dear Austin & Cara, thanks so much for your really excellent work selling my flat. You're the best agents I’ve ever had & I really am happy to pay every penny of the commission. Long live independent estate agents I say. I know you’re really highly regarded in the area.” (J.B.)

“To everyone, a big thank you for all your hard work.” (J.C.)

"Your specialist knowledge of the local area and market along with your no nonsense, personal attention to detail really does make all the difference. Many thanks & much appreciated. Best Regards" (N.R-P)

“To Austin, Cara, Ed & Vicki, many thanks for all your professional services & friendly approach. Make sure you continue as a family run business! Kind regards.” (K.T.)

“Many thanks for all the work involved in selling our flat. Specific thanks to Ed for his hard work & enthusiasm throughout the process & please also pass on our thanks to Cara again for a job well done!” (J.M.)

“Many thanks for your great advice, fantastic publicity & all-round assistance during a hectic time.” (K.H.)

“Thanks for all your help & guidance. It is really appreciated.” (S.B.)

“Please pass on all our thanks to the team, especially Vicky who was superb throughout. Best regards,” (T.M. & W.M.)

“We also wanted to thank you, for all the conscientious effort to find us a house over the past few months - we have been impressed & if we are ever selling you'd be on our shortlist as the agent!

“Austin, we've just exchanged & both Anna & I wanted to pass on our many thanks to everyone in the office. Great that we bought it through Vicki & she did such a good job again. We'll be singing your praises until we head up the A1 in July, if our 'between the commons' friends can find us.” (SG)