Daphne did a great job for us helping us through a transaction that became rather complicated. She was always contactable and very professional highly recommended.
Darren – Vendor, Clavering Place
We bought our house in Honeywell Road through John Thorogood in 1994 and had little hesitation in entrusting them with its sale nearly 30 years later. What sets them apart is their unique local knowledge and experience, their reliability and professionalism, and their exceptional level of client service and care (always with a personal touch). Daphne, Austin and Nina are fantastic people to deal with and were unfailingly supportive and responsive through what turned out to be a protracted and difficult transaction. Daphne in particular, who had main responsibility for handling the sale, was proactive, reassuring, pragmatic and good-humoured throughout the whole process. We would warmly recommend John Thorogood to both prospective sellers and buyers.
Richard – Vendor, Honeywell Road
Having sold our previous house with John Thorogood back in 1999 we went back to Austin and his team in 2023 to sell our current house after 24 years. We knew we would be in safe hands again.
This estate agency is run in an honest , professional way. Austin, Daphne and Nina are super efficient, helpful, genuine and their excellent communication keeps everyone updated at each step of the process. I whole heartedly recommend John Thorogood and just hope they are still going strong in another 20 years in case we want to sell our new house !
Kate – Vendor, Englewood Road
Thank you for all your help on this. This is a fantastic result in a tough market. We achieved what you said we would. My family are delighted with the outcome and I appreciate the extra work Daphne did on dealing with the removal of items at the end.
Jeremy – Vendor, Devereux Road
We highly recommend John Thorogood. Austin helped us with the the purchase of our dream house and skilfully guided us through the negotiating and purchase process. Austin always gave us valuable advice and is clearly very experienced. His team is very professional and helpful. All in all, we are very happy with the result!
Lena – Buyer, Darley Road
I cannot recommend John Thorogood, and Daphne there in particular, highly enough. We chose them to sell my late sister’s house because the photos and descriptions were so much better than the usual agent guff. Their words about a house are warm and engaging, and bring it to life as a home, not a property. Austin’s valuation we felt was spot on. At no point did he try to wow us with an overblown figure - just offered straight, clear advice backed up with evidence. I’ve never been moved to write a review for an estate agent before, and having provided marketing services to estate agents over 20 years, I can honestly say John Thorogood are both thorough, good and thoroughly good!
Charlie – Vendor, Wakehurst Road
I have dealt with John Thorogood both as seller and buyer over a 15 year period and always found then very helpful and professional. My last purchase was in February this year and this was very straightforward and well handled by the team. Would definitely use again.
Andrew – Buyer, Webbs Road
We decided to use John Thorogood as they are known and trusted in SW11, and as sole agent they found our buyer very quickly. They handled a long sale process efficiently and with good humour. I would definitely use them again should the need arise.
Alexandar – Vendor, Chatham Road
The surest sign of confidence in an estate agent must be finding him dependable and transparent when he represents another vendor selling to you! Having bought our Clapham home via John Thorogood in 2012, we found Austin to be informed and easygoing in addition to the admirable traits above, so we turned to him when we wanted to sell the same property in 2021.
Dan – Vendor, Clapham Common West Side
We bought through John Thorogood and had a very positive experience. Responsive and helpful throughout and continued to be helpful after the purchase was completed. Would certainly recommend.
Matthew – Buyer, Clapham Common West Side
We were very satisfied with all the staff at John Thorogood. They were very knowledgeable about the market, responsive, polite and very efficient and professional. I would highly recommend them.
Linda – Vendor, Canford Road
We have had great experiences with John Thorogood. We worked with them both as buyers and as sellers and can say on both sides they were great. They knew the market and were able to negotiate good prices on both sides. I would highly recommend them.
Taylor – Vendor, Alderbrook Road
We were really impressed with Austin from the start. He was the only person we met who we felt really understood our house and how best to sell it at a realistic but ambitious price (given the area and its condition). After one meeting with Austin and a few calls, we felt like we’d be in very safe hands. And we were. The whole team was brilliant and prompt; the marketing of the property was first class and turned around very quickly so we could get onto the market.
Rhiannon – Vendor, Grandison Road
Austin and his team know the market extremely well and quickly identified a purchaser, were efficient in execution, highly communicative and achieved a great result in line with his initial estimate. We could not have asked for more.
Dan – Vendor, Clapham Common West Side
We moved our property from another estate agent as we had not received an offer. John Thorogood were proactive and professional and at the end of 4 months we had received 4 offers and a sale.
Jean-Pierre – Vendor, Manchuria Road
Austin and his team were extremely professional. They know their market exceptionally well and are able to pitch a price right, so it is a fair deal for both Buyers and Sellers. Be wary about using some estate agents who are too greedy - your house will hang around and then may need to be reduced by more than if it was pitched right in the first place.
Ben – Vendor, Grandison Road
Austin was excellent throughout the entire process of our house purchase. Very responsive and professional. The whole process felt smooth and stress-free. I would highly recommend John Thorogood for both buyers and sellers
Andre – Buyer, Montholme Road
They know the area backwards, unlike staff shovelled into bigger agencies' branches in the area. Good liaison with vendor smoothed inevitable bumps in the long road that is house purchase in London
M&P De Renzy-Martin – Buyer, Kelmscott Road
After only 3 days of viewings, we had multiple bids which Austin and Daphne negotiated well for us and Austin again advised us on selecting the best buyer, as there are more factors to consider than just price offered. Experienced and integrity are two words I’d use to describe Austin and his company. All in all, 100 times more straight forward than we ever thought it would be and changed my views on estate agents!
Rhiannon – Vendor, Grandison Road
Austin and the rest of the team at John Thorogood were a pleasure to work with for our house sale: efficient, responsive, and professional from start to finish. We would strongly recommend them.
Justine – Vendor, Kelmscott Road
Austin is the leading agent for high end properties between the commons. He has always been highly responsive and really helped push through the purchase of our new house. We are very grateful for his excellent work and his numerous recommendations post closing.
Jo – Buyer, Manchuria Road
We could not have found a more professional and friendly support, throughout the (stressful) sale process of our property. Austin and his team (a special mention to Nina for the great coordination!) are really able to offer an unrivalled combination of strengths in the area: a small and dedicated team, highly proactive and consistently transparent, with a strong Real Estate expertise and the best local market knowledge. A great and sincere thank you once again, for having helped us achieve the best possible outcome!
Olivier – Vendor, Leathwaite Road
The team at John Thorogood were very professional and extremely helpful during the sale of my aunts house. Would recommend them.
Mark – Vendor, Gorst Road
Great support from start to finish and even after exchange. Austin and his team are always ready to support/answer questions. Couldn't ask for a better mixture of personal and professional service.
Vanni – Buyer, Webbs Road
We used John Thorogood at the start of the year to find a property to rent in the Wandsworth area. Our experience was fantastic, the agent was professional, extremely responsive and knew a lot about the area. Would highly recommend using John Thorogood.
Harry – Tenant, Bolingbroke Grove
Austin and his team are such a pleasure to deal with and a welcome change from our previous experience with estate agents. Honest, straightforward, trustworthy and good value for money. Highly recommended.
Andrew – Landlord, Temperley Road
Wouldn't go anywhere else for letting / selling my property after bad experiences with other local agents. John Thorogood are definitely the nicest and most professional ones! Small and friendly team that was always up to date with the process (buying/selling/letting in my case). Also been very helpful with good advice over the years even when I wasn't an active client.
Monika – Landlord, Broomwood Road
John Thorogood were a breath of fresh air for us during what was a frankly frustrating search for a rental property. Other estate agents had many times tried to push us into longer and less flexible contracts that weren't at all what we were asking for, nor what we were happy with. I have my doubts that some of the landlords would have been pushing for them too. So when Daphne came along it was chalk and cheese! It was a fantastic, quick and easy process and I wouldn't hesitate to recommend John Thorogood to anyone.
Fraser – Tenant, Broomwood Road
Austin showed excellent knowledge of the local area, set sensible expectations around pricing and the likely timing of activity in the market. Between Daphne and Tom, they delivered the service promised. The service felt collaborative, professional, and transparent, and the whole team were very easy to work with.
Rob – Vendor, Thurleigh Avenue
An excellent service from start to finish. We received sensible and honest advice throughout the process, starting with value of the house and the odd jobs that needed doing prior to selling. But the team went well beyond what we would have expected, and in our absence they found and managed some local companies for garden clearance and the minor repairs. This was followed by an efficient listing of the property which led to a lot of viewings and successful sale. Throughout we were kept well informed and I am sure that their knowledge of the business helped make it such a smooth process. We would have no hesitation in recommending Austin and his team.
Philip – Vendor, Leathwaite Road
I initially approached another agent, but neighbours told me that JT were unequalled for local market knowledge and expertise. They were right; within 10 days we’d had 20 viewings and received the offer that proceeded smoothly to exchange and completion in a few weeks. Tom and the team were excellent, from initial valuation and advice about the sale, through the necessary hand-holding that goes with such a potentially stressful transaction. I would recommend their services to anybody looking to buy or sell in the area.
David – Vendor, Wroughton Road
I felt that I was in very safe hands throughout. A very professional seamless team who get the job done efficiently without dramatising the inevitable kinks in the road. John Thorogood are also totally honest, trustworthy and knowledgeable - you couldn't choose better.
Sarah – Vendor, Lavender Gardens
