See what our clients say
In what can be a very drawn out, at times stressful, process, Tom maintained a constantly high level of professionalism. When contentious issues arose, he was honest, communicated well with us and more importantly kept our buyers on side. At no time did I feel I was having to chase and I would recommend the whole team for its customer service.
Andrea – Vendor, Alfriston Road
John Thorogood made a stressful process as pleasant as possible by offering a very personal and local service. We felt they understood the selling points of the house and were battling for us (unfortunately not common strengths among all agents). They also worked well with the buyer's agents, keeping the chain well linked together. The proof of the pudding was that they quickly secured an excellent price at a turbulent time in the market.
Dave & Angela – Vendors, Broomwood Road
You were honest, accessible and managed my expectations. Can I point out that Sophie is absolutely brilliant - a true asset to your team. I will definitely be using your services again in the future.
Alexander – Vendor, Shelgate Road
I really liked the personal and honest approach of their team. They try to find out what works for clients and don't give the standard sales pitch every time like other agents do. Brilliant team who communicate with each other and are all aware of what's happening with the properties.
Monica – Landlord, Broomwood Road
We were thoroughly impressed with John Thorogood and will be recommending you to friends / colleagues in the area.
Roddy – Buyer, Kelmscott Road
Austin, I wanted to thank you personally for all your help and advice – in particular for the period before you were even instructed, as that really demonstrated the very high quality of the people we were dealing with and was the deciding factor in our instructing your firm.The service from your sales team generally and of course our point of main contact Tom, has been excellent in all respects and it is clear that all of you take great and well deserved satisfaction in achieving such high standards. Wishing you all the best and continued success in the future.
Mark, Vendor Webbs Road
Difficult market conditions post Brexit forced us with john Thorogood to review pricing but overall maintain a high value sale. SOPHIE is a great sales person and good communicator.
Lionel – Vendor, Lindore Road
Tom was very good and managed a quite difficult process in a very professional and friendly manner.
Ed – Buyer, Kelmscott Road
A pleasure — in a challenging sector your guys differentiate. Used you before and will do so again if I need to buy or sell. Will unhesitatingly recommend you. Thanks a lot!
Jason – Vendor, Hendrick Avenue
Dear Austin and Tom, Thank you so much. We are absolutely delighted and so excited about moving in. For some reason we took some persuading to go and view Hillier Road but Tom was right - and it was just what we were looking for - more in fact. Thank you for the 'little black book' of useful contacts and thank you again for all your help.
Amy & Fredrik, Buyers Hillier Road
Really like the team and approach. Much better than the more faceless competition.
Howard – Vendor, Broomwood Road
We continue to be very happy with the service we receive from John Thorogood.