See what our clients say
Wouldn't go anywhere else for letting / selling my property after bad experiences with other local agents. John Thorogood are definitely the nicest and most professional ones! Small and friendly team that was always up to date with the process (buying/selling/letting in my case). Also been very helpful with good advice over the years even when I wasn't an active client.
Monika – Landlord, Broomwood Road
John Thorogood were a breath of fresh air for us during what was a frankly frustrating search for a rental property. Other estate agents had many times tried to push us into longer and less flexible contracts that weren't at all what we were asking for, nor what we were happy with. I have my doubts that some of the landlords would have been pushing for them too. So when Daphne came along it was chalk and cheese! It was a fantastic, quick and easy process and I wouldn't hesitate to recommend John Thorogood to anyone.
Fraser – Tenant, Broomwood Road
Austin showed excellent knowledge of the local area, set sensible expectations around pricing and the likely timing of activity in the market. Between Daphne and Tom, they delivered the service promised. The service felt collaborative, professional, and transparent, and the whole team were very easy to work with.
Rob – Vendor, Thurleigh Avenue
An excellent service from start to finish. We received sensible and honest advice throughout the process, starting with value of the house and the odd jobs that needed doing prior to selling. But the team went well beyond what we would have expected, and in our absence they found and managed some local companies for garden clearance and the minor repairs. This was followed by an efficient listing of the property which led to a lot of viewings and successful sale. Throughout we were kept well informed and I am sure that their knowledge of the business helped make it such a smooth process. We would have no hesitation in recommending Austin and his team.
Philip – Vendor, Leathwaite Road
I initially approached another agent, but neighbours told me that JT were unequalled for local market knowledge and expertise. They were right; within 10 days we’d had 20 viewings and received the offer that proceeded smoothly to exchange and completion in a few weeks. Tom and the team were excellent, from initial valuation and advice about the sale, through the necessary hand-holding that goes with such a potentially stressful transaction. I would recommend their services to anybody looking to buy or sell in the area.
David – Vendor, Wroughton Road
I felt that I was in very safe hands throughout. A very professional seamless team who get the job done efficiently without dramatising the inevitable kinks in the road. John Thorogood are also totally honest, trustworthy and knowledgeable - you couldn't choose better.
Sarah – Vendor, Lavender Gardens
Dear Austin and Tom, Thank you so much. We are absolutely delighted and so excited about moving in. For some reason we took some persuading to go and view Hillier Road but Tom was right - and it was just what we were looking for - more in fact. Thank you for the 'little black book' of useful contacts and thank you again for all your help.
Amy & Fredrik – Buyers, Hillier Road
I was really impressed with your work on the sale process before and during. I thought you “sold” the property really well during the viewings and thanks for that effort. Thorogood were the best I experienced when buying the house (and I saw my fair share!!) and that’s why I used you again to sell!
Tom – Vendor, Montholme Road
Extremely helpful and professional. Helped my purchase go really smoothly. I would definitely recommend them.
Kate – Buyer, Harbut Road
I had a great experience with Austin and Daphne, whilst buying my property in May. I would definitely recommend them to anyone looking for a professional estate agent, who really treat you as an individual and not just another number in their database!
Nicki – Buyer, Sisters Avenue
I have known the company for many years, so there was never any question as to whether I would use Thorogoods. I was so glad to have mature, knowledgeable, no fuss people acting on my behalf, giving advice when requested, never forcing an opinion, but listening to what I had to say, and guiding me through the rather stressful few months. Thank you.
Harry – Vendor, Northcote Road
Austin and his team were brilliant. Really calm in a tough environment (Thanks Brexit!), but they were very good in filtering the viewings we had so that we only got proper potential buyers coming through. Really very helpful when we found a buyer too - kept everyone in the loop and chased at the right times. Highly recommended for a personal and professional partner.
Anthony – Vendor, Honeywell Road
The whole team at John Thorogood were top class: well informed, attentive, sensitive and wise in the ways of a sometimes mercurial market. They piloted us through a sale with skill and wisdom and we cannot recommend them too highly.
Martin – Vendor, Broomwood Road
We bought through them in the summer. He was very helpful before and after the sale. Austin is obviously an experienced broker. It is a well organized business - for example, they took down the signs exactly on time which is in stark contrast to so many companies that litter the street with their abandoned signs. I would use this company when I sell which sums up my experience as a buyer.
James – Buyer, Ramsden Road
Great perseverence in pushing through the sale in a difficult market
Stephen – Vendor, Montholme Road
From the first viewing to the day of completion (and since) the whole team at John Thorogood have been professional, efficient and knowledgeable. Would recommend to anyone.
David – Buyer, Wakehurst Road
Austin had done his homework before he came round and showed me excellent local comps that they had worked on and sold. As such his valuation was on the money. Other agents either low balled me to get an easy sell for them or gave me stupidly high numbers to try and dupe me into going with them. After I awarded Thorogoods the mandate they provided all the necessary 2nd and 3rd stages with professionalism and politeness. Excellent experience all round and I would highly recommend them locally.
Matthew – Vendor, Shelgate Road
Excellent local knowledge and very helpful throughout the process. Would recommend!
Yinan – Buyer, Salcott Road
Thanks for your help and for being patient, helpful and sincere. You were very professional and considerate the whole way and we have already recommended you to several friends!
Libby – Vendor, Ramsden Road
Austin and the team provided a first-rate service, with constant updates, helpful feedback and a sensible approach all-round. I used Thorogood’s for many years and would not hesitate to do so again - their knowledge of the Clapham area and market is second-to-none, and no chain of agents can beat that.
Howard – Vendor, Rydal Road
Thank you! We trusted you and you delivered, with courtesy, integrity and efficiency. We will recommend you 100% to anyone selling in Clapham and particularly want to thank Tom for his outstanding work in making showing our home to strangers an (almost!) pleasant experience and always being there when we needed him. A true gentleman and incredibly competent. Thank you Tom.
Elizabeth – Vendor, Granard Road
I was given an excellent valuation for my property between the commons which exceeded my expectations. Austin demonstrated an in depth knowledge of the market in the area and he was proved correct. The fees structure was such that there was real incentive to get the best price for me, which again proved correct. I would highly recommend John Thorogood.
Leon – Vendor, Salcott Road
Me and my husband purchased our house through John Thorogood and were very impressed with the level of service. Austin was quick to respond to our queries and ensured the sale went smoothly to tight timelines. Highly recommend.
Samantha – Buyer, Clapham Common West Side
I would highly recommend using John Thorogood. From the start they were honest and not pushy, but were considerate and reliable during a very stressful time. I felt they went the extra mile. They know the area very well, and were very knowledgeable about who would be interested in my house.
Karen – Vendor, Clapham Common West Side
Really recommend John Thorogood. I bought from them and then sold again with them 10 years later, and both times they were very human, helpful and efficient.
Holly – Buyer & Seller, Leathwaite Road
Dear Austin, A note to say a big thank you to yourself, Tom and Daphne for finding my tenants for the flat. I would also like to thank you for your enormous patience and understanding with me during the time and for guiding me through so many matters relating to the renting out of the flat. I would without any hesitation recommend John Thorogood’s to everyone as such a personal service and so right for the Northcote Road.
Jaqueline – Landlord, Honeywell Road
Austin, I wanted to thank you personally for all your help and advice – in particular for the period before you were even instructed, as that really demonstrated the very high quality of the people we were dealing with and was the deciding factor in our instructing your firm.The service from your sales team generally and of course our point of main contact Tom, has been excellent in all respects and it is clear that all of you take great and well deserved satisfaction in achieving such high standards. Wishing you all the best and continued success in the future.
Mark – Vendor, Webbs Road
Thoroughly professional, lovely people, a pleasure to deal with. Would thoroughly recommend John Thorogood to anyone selling a house in that area. "Independent" speaks volumes, thank you. I really don't think you could improve, just keep doing what you are doing. It seems you have a great team there.
Sven – Vendor, Broxash Road
We were impressed by John Thorogood and much preferred the service we received to that of other larger, national agents. The JT recommends section of the website was really useful.
James & Lisa – Buyers, Honeywell Road
In what can be a very drawn out, at times stressful, process, Tom maintained a constantly high level of professionalism. When contentious issues arose, he was honest, communicated well with us and more importantly kept our buyers on side. At no time did I feel I was having to chase and I would recommend the whole team for its customer service.
Andrea – Vendor, Alfriston Road
Fantastic! I genuinely think the sale would have fallen through if you had not been so good at hand-holding the buyer and calming me down. You went above and beyond the call of duty. Thank you!
Ben – Vendor, Marjorie Grove
We were thoroughly impressed with John Thorogood and will be recommending you to friends / colleagues in the area.